What kind of support am I entitled to?

You can contact us for VPS support in the following areas:

  • Network connectivity
  • Server performance
  • VM control panel issues
  • OS template bugs/issues

Please note that we do not provide support for anything that we did not install or set up for you. It is the client's responsibility to handle any issues related to third-party software or configurations.

  • support
  • 242 Користувачі, які знайшли це корисним
Ця відповідь Вам допомогла?

Схожі статті

Do I get backups of my VPS?

Our backup scheme only includes the cPanel platform, We are sorry.

Operating Systems & ISOs

We have the following templates and ISOs available for deployment on our KVM VPS platform:...

What happens if I use all my bandwidth?

If your VPS exceeds its allocated bandwidth, it will be suspended until the next reset date,...

Which ports are blocked?

For security reasons, we have permanently blocked the following ports on our network for both...